Provide the best possible healthcare journey.
Our healthcare-focused marketing automation strategy is designed to streamline your patient journey while building patient loyalty.
Scale your medical or allied health practice with sophisticated CRM-based marketing automation. Create better patient experiences while improving patient outcomes.
Boost Email ROI
Harness The Power of CRM Automation
Unlock Hidden Customer Value
Scaling your practice is exciting. Marketing it isn't.
You deserve loyal patients and a rock-solid automated marketing strategy for your business, but it’s time consuming to try to learn all the technicalities when you’re already busy doing the great work as a healthcare specialist.
Save yourself the time and pains of trying to learn how to strategise, build and maintain patient engagement with CRM automation – your time is precious.
We know you didn’t get into business, build your patient relationships and put in hours and hours of time and effort to learn how to develop and automate marketing campaigns.
Imagine what you could do without the stress of marketing your healthcare practice. Let us lighten your load by strategising, building and maintaining your patient CRM marketing that translates into increased revenue so you can focus your time on what matters most: helping your patients.
Medical Practice Marketing and Customer Relationship Management Automation
Create seamless patient experiences with a robust CRM platform. Maximise your marketing outreach, convert more leads and boost customer satisfaction and loyalty.
Maximise Lifetime Value
Reverse declining patient loyalty and achieve maximum patient value with meticulously timed personalised communication.
Optimise Patient Management
Power customer engagement with healthcare-tailored automation and workflows. Engage consumers through the full healthcare journey.
Create Stronger Client Relationships
Improve patient retention. Plan, track and monitor the effectiveness of new lead activity with customised pipelines and campaigns.
Lower Administrative Costs
Save time by automating appointment reminders without losing the human touch. Keep staff organised with tasks.
Healthcare Marketing Automation for Better Patient Experiences and Outcomes
Optimise
A finely honed patient engagement strategy has been shown to reduce adverse clinical outcomes in selected service lines from upwards of a 50% over 24 months.
Build
A consistent, personalised experience across an entire clinic system is the essence of patient acquisition and retention.
Improve
Avoid patient leakage and improve annual revenue from between 10 to 30% with consistent and ongoing management, optimisation and development of your campaigns.
Convert
Consumer-driven campaigns tailored to the healthcare industry ensures that the right message reaches your audience at the right time, establishing relationships with new patients and keeping them moving through their patient journey.
Create an unforgettable healthcare journey
Our signature healthcare marketing automation strategy is designed to streamline your patient’s journey while building patient loyalty.
Provide a seamless patient experience
From lead capture to pre-care and post-care, offer your patients an extraordinary journey. Deliver condition-specific information and reminders at key milestones.
Send personalised messages with meaningful content
Establish targeted marketing outreach efforts for segmented cohorts while tracking campaign performance – the essence of healthy practice growth.
Improve patient outcomes
Informed and engaged patients experience less anxiety leading up to a consultation or medical procedure, reduced pain post-operatively and experience
Build authority when it matters most
Keep your patients in the loop with informative email or SMS broadcasts when necessary.
Interested in what else we can do?
Find out more about the service that pays for itself today!
OUR PACKAGES
You are tech-savvy.
The 'Do It Yourself' package for those who like diving in the deep end.
▸ Your choice of Keap app edition on our Partner Preferred Pricing.
▸ Base Keap Pro edition
▸ Option to upgrade to Keap Max or Keap Max Classic
▸ Get more contacts and users
▸ Build your own automations, templates and forms
▸ Option to purchase our customisable healthcare-oriented advanced automation templates
▸ Option to purchase Online Coaching sessions by a Siliceous Solutions expert
▸ Deal directly with Keap for support
▸ Billed in Australian dollars ($AUD)
You need the human touch.
The 'Do It With Us' package for those who are somewhat tech-savvy.
▸ Your choice of Keap app edition on our Partner Preferred Pricing (package price excludes Keap app)
▸ Base Keap Pro edition
▸ Option to upgrade to Keap Max or Keap Max Classic
▸ Get more contacts and users
▸ Get guidance with building your own automations, templates and forms
▸ Four live Zoom training sessions over 4 weeks
▸ Customisable newsletter template pre-loaded on your Keap account
▸ Onboarding checklist to keep you on the right track
▸ Access to our Online Video Training Course
▸ Option to purchase our customisable healthcare-oriented advanced automation templates
▸ Option to purchase Online Coaching sessions by a Siliceous Solutions expert
▸ Deal directly with Keap for support
▸ Billed in Australian dollars ($AUD)
You prefer hands off.
'The Works' package for those who like the royal treatment.
▸ Base Keap Pro edition included in monthly package price
▸ Option to upgrade to Keap Max or Keap Max Classic
▸ Get more contacts and users
▸ One-time VIP setup fee
▸ Customised VIP setup - We do it all for you: advanced automations, email template and contact form
▸ Onboarding checklist to keep you on the right track
▸ Online Coaching sessions by a dedicated Siliceous Solutions expert throughout your Keap account setup
▸ Monthly Platinum Partner online workshops
▸ Twice a month live 'Ask Us Anything' sessions
▸ Monthly Siliceous Solutions VIP support hours
▸ Discounts to exclusive templates and courses
▸ Billed in Australian dollars ($AUD)
What Makes Us Different
With over a decade of experience in the healthcare industry, I know first hand what it takes to build and manage a healthcare practice from the ground up.
Having been in your shoes, I can not only appreciate the pains that come with running a busy clinic – I can also empathise. Long after hours catching up on the books, chasing up leads gone cold, finishing patient documentation and managing staff relations, all while struggling to fit in those CPD hours! And let’s not forget accommodating interns and student supervision!
I know what it is like to feel overwhelmed to the point of burnout. Which is why I’m here to help you. I’m on a mission to make your life a hell of a lot easier so you can return to sanity, enjoy work-life balance and have peace of mind – all while your patient relationship management is on auto-pilot with the best tools, strategy and support you need to grow your business.
Your Biggest Supporter,
Founder of Siliceous Solutions.
Take a Deep Dive Into Our Services
From DIY plans for the tech-savvy to a fully customised white glove service for a stress-free onboarding experience with ongoing support.
DIY - On Your Own
Partner Preferred Pricing - Standalone Keap App- Discounted annual payment option
- Select your Keap App edition
- From 2500 Contacts + 2 Users
- Keap support
- Build your own app & automations
- Option to Purchase Email Templates
- Option to Purchase Coaching Sessions
- Option to Purchase Video Training Course
- FREE Implementation Call
Guided Onboarding
Step by Step Guidance for the Moderately Tech-Savvy- Keap Pro App from $159/month
- Select your Keap App edition
- From 2500 Contacts + 2 Users
- Keap support
- Build your own app & automations
- Option to Purchase Email Templates
- Option to Purchase Coaching Sessions
- 4 Live Zoom Training Sessions
- Onboarding Checklist
- Pre-Loaded Automation Templates
- Online Video Training Course
Platinum Partner
The "White Glove" Service by a Dedicated Siliceous Solutions Expert- Includes Keap Pro App
- Optional Keap App Upgrade
- From 2500 Contacts + 2 Users
- VIP Siliceous Solutions support
- Customised VIP Setup
- Advanced Automation Campaigns
- Dedicated Siliceous Solutions Coach
- Ongoing Development & Support
- Onboarding Checklist
- Fully Customised Templates
- Monthly Platinum Partner Workshops
- Regular 'Ask Us Anything' Sessions
- Exclusive Perks
FAQs
Our ‘Guided Onboarding‘ and ‘Platinum Partner‘ plans are customised to healthcare practices.
You are welcomed to sign up for the ‘DIY Keap App‘ plan if your business is in a different industry. There is also the option to purchase Coaching Sessions with a Siliceous Solutions Keap Expert as an add-on to the ‘Do It Yourself’ plan. Simply select this option when submitting the signup form.
Alternatively, hit the ‘Request Proposal’ button in the main site navigation menu if you would like to request a custom Keap setup proposal for your business.
We cater to any medical or surgical practice which is looking for the tools and insights to accelerate their growth through smarter patient acquisition and retention. A non-exhaustive list includes:
> GPs
> Cosmetic surgery
> Orthopaedic surgery
> Cardiothoracic surgery
> Colon and rectal surgery
> Otolaryngologist (or ear, nose and throat – ENT)
> General surgery
> Gynecology and obstetrics (obstetrician and gynecologist)
> Gynecologic oncology
> Neurological surgery (or neurosurgeon)
> Ophthalmic surgery (opthalmologist)
> Oral and maxillofacial surgery
> Trauma and Orthopaedic surgery
> Otorhinolaryngology
> Paediatric surgery
> Plastic and maxillofacial surgery
> Surgical oncologist
> Thoracic surgeon
> Urology (urologist), and
> Vascular surgery.
If you are looking to engage patients using a CRM, deliver an improved customer journey and improve your bottom line, then the answer is “yes”.
We will consider any of the following allied health disciplines:
> Audiology (audiologists)
> Chiropractic (chiropractor)
> Counsellor
> Dietetics (dietitian)
> Exercise physiologist
> Genetic counselling
> Medical radation (radiotherapist)
> Nutritionist
> Occupational therapy (OT)
> Optometry (optometrist)
> Orthoptics
> Osteopathy
> Pharmacy (pharmacist)
> Podiatry (podiatrist)
> Physiotherapy (physiotherapist)
> Psychology (psychologist)
> Social worker
> Speech pathology (speech therapist)
The short answer is no. With over a decade’s worth of experience in the healthcare industry, we are very much attuned to healthcare regulations in Australia. Using a CRM for healthcare marketing isn’t against Australian health practitioner guidelines.
Statistics indicate that over 80% of consumers are dissatisfied with their healthcare experience. This leaves a massive gap for marketers to fill and to retain patients throughout the healthcare patient’s journey.
By using a CRM tailored to your practice, you will be on your way to implementing an effective strategy, putting your business’s best foot forward in front of prospective patients who are actively shopping for a provider. When simultaneously executed with engaging existing patients, there is massive potential to increase your revenue and maximise your ROI.